Birdie Golf Co.

Terms and Conditions

Welcome to Birdie Golf Co. (“we,” “our,” “us”). By accessing or using our website, products, or services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree, you must discontinue use of our website and services.

1. Use of Our Website & Services

By using our website or purchasing from Birdie Golf Co., you confirm that you are at least 18 years old or have permission from a parent/guardian.
You agree to use our website and products only for lawful purposes and in accordance with these Terms.

2. Product Information & Availability

We strive to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur.
We reserve the right to correct inaccuracies, update information, change product availability, or cancel orders if needed—even after an order has been placed.

3. Payments & Transactions

All purchases must be paid in full at the time of checkout.
We reserve the right to refuse or cancel any order due to suspected fraud, incorrect pricing, or other issues that may arise.

4. Shipping, Returns & Refunds

Shipping times and availability may vary.
Please refer to our Shipping & Returns Policy for detailed information. If you need one written for Birdie Golf Co., just ask.

5. Intellectual Property

All content on this website—including logos, designs, images, graphics, text, trademarks, and product concepts—is the sole property of Birdie Golf Co. or is used with permission.
You may not copy, reproduce, adapt, modify, distribute, or use any Birdie Golf Co. content for commercial purposes without our written permission.

6. User Behavior & Conduct

You agree not to:

Engage in unlawful activity
Upload malicious code (viruses, malware, etc.)
Harass, bully, threaten, or harm others
Post hate speech, spam, or unauthorized advertising
Attempt to disrupt or harm the website’s functionality

We reserve the right to remove inappropriate content and restrict or disable user access at our discretion.

7. Account Termination

If users create accounts or profiles, we may suspend or remove accounts at any time for violations of these Terms or for harmful behavior.

8. Limitation of Liability

Birdie Golf Co. is not responsible for:

Website downtime, interruptions, or errors
Inaccuracies in product descriptions
Losses caused by misuse of our products or website
Third-party service interruptions

All products are used at the customer’s own risk.

9. External Links

Our website may include links to third-party websites. These are provided for convenience only. We do not control, support, or guarantee the accuracy or safety of third-party sites.

10. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. If you need one created, I can write it for you.

11. Changes to These Terms

We may update or revise these Terms & Conditions at any time. The “Last Updated” date will reflect any changes. Continued use of our website means you accept the updated terms.

12. Contact Us

If you have questions about these Terms, please contact us at: hannah@birdiegolfco.shop

Return and Refund Policy

Returns

We are proud of the quality of our products, and hope that you will be delighted with your purchase.

If for any reason you are not fully satisfied, however, we are happy to accept returns and exchanges for unembroidered items that are unwashed and unworn within 60 days of the item's original delivery date. We will even cover the cost*.

Free return shipping applies to domestic orders only.
In order for an item to be eligible for a refund or exchange, it must be returned in its original packaging and new condition (unworn, unwashed, undamaged and with original tags attached).
You must drop your return package with a USPS agent at a USPS location. Do not leave it in a USPS dropbox. Please request a USPS drop off receipt and keep the receipt until your return is delivered back to us to ensure we can confirm drop off should any issues arise. We are not responsible for return packages if a USPS drop off receipt is unavailable.
If you are not using one of our pre-paid shipping labels, we recommend using a shipping service that can provide you with a tracking number. Birdie Golf Co. is not responsible for packages lost during return shipment.
Please note that items with logos and personalized items are ineligible for return or exchange, except in the event of damage or defect to be assessed on a case-by-case basis. Should you experience an issue of this nature, contact
Please note that e-gift cards are non-refundable.

Refund

After your return is delivered back to us, we will issue your refund within 4 business days. Once your refund is issued, there may be additional processing time before your financial institution posts the credit to your account.
All returns will be credited to the original form of payment. Your account will be credited for the original amount paid, less any shipping costs, upon receipt and processing of the returned item(s).